After-Sales Service

   Manules / Videos of machine installation, adjusting, setting, maintenance are available for you.

   If any problems happend and you can not find out the solutions, Telephone or Online face to face communication available 24 hours.

   Jinzhong engineers & technicians are available send to your countries for services if you agree pay the expenditure.

   The machine will have One year guaranty for machine. During the warranty year if any of the parts broken not by man-made. We will free charge to replace the new one to you. The warranty will begin after the machine send out we received the B/L.

   Jinzhong has an independent team for after-sale service. Any emergency please call our sale team.

Customized Service

• Customer Requirements

  Identify the customer's requirements, including the type of product to be packaged, the packaging material, the desired production speed, and other specifications.
  

• Design and Engineering
  Based on the customer requirements, designing and refurbishing the packaging machine, including its structure, mechanical components, electrical components, and software.
  

• Procurement
  Procure the necessary components, such as motors, sensors, controllers, and other parts, from various suppliers.
  

• Assembly & Testing

  Assemble the packaging machine, including its mechanical and electrical components. The machine is then thoroughly tested to ensure that it meets the customer's requirements and operates correctly.

• Installation & Commissioning

  Once the machine is complete, we will install it at the customer's site and commissions it, which involves fine-tuning the machine and testing it again to ensure that it operates correctly.

• Training & Support
  Provide training to the customer's operators on how to operate and maintain the machine. Meanwhile, provideing ongoing technical support to the customer to ensure that the machine operates smoothly and efficiently.